No data today, anyone else?

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Stéphane G. 24880
Stéphane G. 24880 Posts: 5 ✭✭
in My Mobile
I have no data today, anyone else?

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  • Mike
    Mike Posts: 20,751 ✭✭
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    It is ok for me in montreal
  • Stéphane G. 24880
    Stéphane G. 24880 Posts: 5 ✭✭
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    I had to disconnect, search for networks, and reconnect. Works fine now.
  • Fizzy
    Fizzy Posts: 10,924 ✭✭
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    Several customers seem to be having the same issue.

     

    Have you tried these troubleshooting tips:

    - Restart phone

    - Enable airplane, then disable it.

    - Change network mode (enable/disable LTE)

    - Change network operator. Try roaming with FIZZ EXT to see if data will work.

     

    If problem persists, you can contact Fizz support during business hours.

  • Mike
    Mike Posts: 20,751 ✭✭
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    Ok, then you can close this post selecting the best answer
  • __________
    __________ Posts: 2,610 ✭✭
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    Everything was right all day long in region of Ottawa and Gatineau.
  • Rayl
    Rayl Posts: 122 ✭✭
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    I am in Ottawa, no problem.
  • Whizz
    Whizz Posts: 19,177 admin
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    Hey @Stephane,
    Can you try to enable and disable airplane mode, let me know if this works?
    Cheers,
    Jay
  • Gates
    Gates Posts: 835 ✭✭
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    In order to help the Fizz community evolve with your question, do not forget to identify the best answer given to you by members of this discussion group using the Make Best Answer button under the answer you deem to be the best.

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