Answered question
This error is showing up because Fizz is undergoing maintenance.
If you log in and try to order the SIM card, you'll see "A maintenance is currently in progress and this functionality is not available at the moment. Thank you for your understanding. Learn more.
Following the link will say:
Please note that a maintenance is planned from August 30th 11:00 p.m. to September 3rd 05:00 a.m. The following features will be temporarily unavailable:
As such, it's currently not possible to order a new SIM card.
Other answers
I never saw that error try to use a different browser or you to contact the support, if you need a referral code this is mine K61CD, to be used at the creation of the plan and you will receive 25$ at your 3rd payment.
Ici le lien vers les informations sur le support https://fizz.ca/fr/nous-contacter
Si la bulle n'apparaît toujours pas, c'est que le nombre de sessions en attente est supérieur à notre capacité de traitement. À ce moment-là, laissez-nous un message sur Facebook Messenger ou en privé sur Twitter.
Vous pouvez aussi envoyer un message par l'entremise de Facebook, https://facebook.com/fizzca et cliquez sur envoyer message
Vous pouvez aussi remplir le formulaire de contact, dans votre panel → Mon Profil → Formulaires de contact
Maybe an order address error that comes out sales error. Double check you address, fizz doesn't llike mystype otherwise contact support, Follow thé instructions. Above
Maybe an address error that comes out sale order error. Double check thé address you enter as a slight typing error could make a huge différence. Otherwise contact customer service at thé instructions above
@Erik: Thank you I did not know
Yikes, that is a lot of days for maintenance.
I wish there was other ways we could order or buy the SIM card.
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