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Can't Order the Sim. Error "??salesOrder.operations.shipment.99999??"

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September 01, 2019
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Can't Order the Sim. Error "??salesOrder.operations.shipment.99999??"

image.png image.png
image.png
21.7 KB
September 01, 2019
Processed
Touheed
Touheed

Touheed

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0
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over 1 year ago
Category
My Mobile
Category
SIM
Answer count
8 answers
Author name
Touheed
Date
September 01, 2019
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question
q
Cronos

Cronos

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This error is showing up because Fizz is undergoing maintenance.

If you log in and try to order the SIM card, you'll see "A maintenance is currently in progress and this functionality is not available at the moment. Thank you for your understanding. Learn more. 

Following the link will say:

Please note that a maintenance is planned from August 30th 11:00 p.m. to September 3rd 05:00 a.m. The following features will be temporarily unavailable:

  • Buying a SIM card
  • Following an order shipment


As such, it's currently not possible to order a new SIM card.

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Mike

Mike

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I never saw that error try to use a different browser or you  to contact the support, if you need a referral code this is mine K61CD,  to be used at the creation of the plan and you will receive 25$ at your 3rd payment.

CHAT

Ici le lien vers les informations sur le support https://fizz.ca/fr/nous-contacter

  • connectez vous sur votre compte
  • allez sur la page foire aux solutions, par example, https://fizz.ca/fr/faq/resoudre-un-enjeu
    tous les jours de 8h à 21h (HNE).
  • Attendre quelques seconds (environs 10s) que la bulle apparaisse au coin inférieur droit de temps en temps.

Si la bulle n'apparaît toujours pas, c'est que le nombre de sessions en attente est supérieur à notre capacité de traitement. À ce moment-là, laissez-nous un message sur Facebook Messenger ou en privé sur Twitter.

 

FACEBOOK

Vous pouvez aussi envoyer un message par l'entremise de Facebook, https://facebook.com/fizzca et cliquez sur envoyer message

 

FORM

Vous pouvez aussi remplir le formulaire de contact, dans votre panel → Mon Profil → Formulaires de contact

Author name
Mike
Date
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answer
a
Gswim

Gswim

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2
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points

Maybe an order address error that comes out sales error. Double check you address, fizz doesn't llike mystype otherwise contact support, Follow thé instructions. Above

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Gswim
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Gswim

Gswim

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Maybe an address error that comes out sale order error. Double check thé address you enter as a slight typing error could make a huge différence. Otherwise contact customer service at thé instructions above

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Gswim
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Mike

Mike

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4
5000 / 5000
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@Erik: Thank you I did not know

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Mike
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redhead

redhead

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It is shown here: https://fizz.ca/en/faq/status-services

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redhead
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Fizzy
Fizzy

Fizzy

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Level
4
5000 / 5000
points

Yikes, that is a lot of days for maintenance.

 

I wish there was other ways we could order or buy the SIM card.

Author name
Fizzy
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Fizzy
Fizzy

Fizzy

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If your issue has been resolved, please close this post by clicking on the button Make this a best answer. Thanks

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Fizzy
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