Answered question

Internet activation

Thank you.
But I not asked for technical installation. It's free? I paid for internet and free modem...

Ganna
Ganna

Ganna

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Fizzy
Fizzy

Fizzy

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VP installation costs $30 plus taxes.

you can do it yourself by following these instructions: https://fizz.ca/en/faq/how-install-my-wi-fi-modem

 

On the day of your installation appointment, the technician will bring the modem to you and make sure the cable line has sufficent signal.  https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address

 

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Other answers

Mike
Mike

Mike

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The tech is comming to test the cable and bring your the modem, is not going to install the modem. Only if you have the VIP is going to configure it.

Ganna
Ganna

Ganna

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Thank you.

Also the modem is very easy to setup just make sure before you let the technician leave the light on the modem are functioning properly otherwise if there are issues you will need to schedule and other technician

Gates
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Gates

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