Answered question

No referral cash?

I have referred several people that have signed up for more than 3 months. Neither them or I have received $25. What’s going on?

Alex
Alex

Alex

User level
Level
0
25 / 100
points
Fizzy
Fizzy

Fizzy

User level
Level
4
5000 / 5000
points

Uh oh. Both of you should see the referral on your respective accounts with status pending.

Once the person you referred makes their second payment, your pending referral will be confirmed. In some cases, this happens just before their third payment.

 

When you have pending and confirmed referrals, you will receive an email confirmation from Fizz.

 

If neither parties have the referral, you will need to contact Fizz customer support.

Is it possible that your referral code contains easily mistaken numbers or letters such as "0", "O", "1" or "l"?

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Other answers

unless they mistakenly enter your code when they opened their accounts. I used one when i registered. I see it is pending. Can you see in your profil if you have any credit pending? IF not check with Customer Service, they must have record of it

Mike
Mike

Mike

User level
Level
4
5000 / 5000
points

I already receive some of them, the big problem is that sometime they will not use it.
Did you received the SMS or email confirming the inscription?

You can check in your account- My-profile-Referral Bonuses.

if there is none but you are sure that your friends have already paid their second month bills, contact Fizz directly. It can be issue during the "periode"

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