i bought 1 hours international calling right now by credit card, can I use it now?

Options
Farahmand
Farahmand Posts: 1 ✭✭
Can I call right now after buying international call ?

Answers

  • M T. #338
    M T. #338 Posts: 2,934 ✭✭
    Options
    If you bought an Add on to use international call, yes you'll be able to use it right away.
  • Fizzy
    Fizzy Posts: 10,896 ✭✭
    Options

    Just to confirm. Add-ons can be used as long as you are physically within your coverage area

     

     

    How long does it take to activate an Add-On? How long does it last?

     

    Add-Ons are active immediately. They’re valid until the end of your next payment cycle.

     

    In other words, if there are 10 days left on your current payment cycle, your Add-On will be valid for approximately 40 days.

     

    You can find more info with this FIzz FAQ: https://fizz.ca/en/faq/what-is-an-add-on-and-how-do-i-buy-one

     

     

    P.S. NOTE: To use your cellphone while traveling abroad, you will need to buy a Travel Add-On or add funds to your wallet to pay as you go.

  • Yelena
    Yelena Posts: 1,861 ✭✭
    Options
    The addon should be active immediately. However check your transaction history and your plan to make sure it is active.
    Check your transaction history on your Fizz account page under Plans -> History. You should see the receipt for addon purchase.
    Also you should see that your addon is active in your plan.
    If not, contact the support. They will be able to fix it.
    https://fizz.ca/en/contact-us
  • Gates
    Gates Posts: 835 ✭✭
    Options

    In order to help the Fizz community evolve with your question, do not forget to identify the best answer given to you by members of this discussion group using the Make Best Answer button under the answer you deem to be the best.

This discussion has been closed.