Answered question

How can I get my SIM card?

The SIM card will be sent by a mail or an express?

Yutao
Yutao

Yutao

User level
Level
0
4 / 100
points
Yelena
Yelena

Yelena

User level
Level
4
5000 / 5000
points

If you are in Montreal, be aware that the envelope with the sim card will be sticked on the front door of your building because the delivery company doesn't have access to enter the building. Check for your delivery as soon as you receive a notificatiion.

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

Mike
Mike

Mike

User level
Level
4
5000 / 5000
points

If you are in montreal by a carrier Planete courrier's

In Montreal Planete courrier and outside Montreal it's Canada post with tracking number.
If you need a reference code here is mine, B8T36 so that we each have $ 25 after your 2nd payment cycle.
Put this code at the end of your sim card activation just before paying.
We must be careful to see the place to put it, it's not easy.

If you need a referral code in order to recive 25$ at your 3rd payment this is mine 5JATM , to be used during the activation of your forfait. 

Fizzy
Fizzy

Fizzy

User level
Level
4
5000 / 5000
points

Hi, Your delivery time depends on which shipping option you selected when you ordered your SIM card. There are two shipping options, express and standard.

 

You can find more info here:

https://fizz.ca/en/faq/i-ordered-sim-card-how-long-will-it-take-to-arrive

https://fizz.ca/en/faq/who-is-delivering-my-sim-card-how-do-i-track-my-shipment-contact-the-shipper

https://fizz.ca/en/faq/how-do-i-order-sim-card

 

As stated by others, some customers have reported lost or missing SIM card when delivered by Planete courrier. Canada Post is more secure as they have access to your mail box or apartment entry door if applicable.

 

In order to help the Fizz community evolve with your question, do not forget to identify the best answer given to you by members of this discussion group using the Make Best Answer button under the answer you deem to be the best.