How can I get my SIM card?

Yutao
Yutao Posts: 1 ✭✭
The SIM card will be sent by a mail or an express?

Answers

  • Mike
    Mike Posts: 20,645 ✭✭
    If you are in montreal by a carrier Planete courrier's
  • Gabi
    Gabi Posts: 2,831 ✭✭
    In Montreal Planete courrier and outside Montreal it's Canada post with tracking number.
    If you need a reference code here is mine, B8T36 so that we each have $ 25 after your 2nd payment cycle.
    Put this code at the end of your sim card activation just before paying.
    We must be careful to see the place to put it, it's not easy.
  • Irene
    Irene Posts: 4,026 ✭✭

    If you need a referral code in order to recive 25$ at your 3rd payment this is mine 5JATM , to be used during the activation of your forfait. 

  • Yelena
    Yelena Posts: 1,861 ✭✭
    If you are in Montreal, be aware that the envelope with the sim card will be sticked on the front door of your building because the delivery company doesn't have access to enter the building. Check for your delivery as soon as you receive a notificatiion.
  • Fizzy
    Fizzy Posts: 10,819 ✭✭

    Hi, Your delivery time depends on which shipping option you selected when you ordered your SIM card. There are two shipping options, express and standard.

     

    You can find more info here:

    https://fizz.ca/en/faq/i-ordered-sim-card-how-long-will-it-take-to-arrive

    https://fizz.ca/en/faq/who-is-delivering-my-sim-card-how-do-i-track-my-shipment-contact-the-shipper

    https://fizz.ca/en/faq/how-do-i-order-sim-card

     

    As stated by others, some customers have reported lost or missing SIM card when delivered by Planete courrier. Canada Post is more secure as they have access to your mail box or apartment entry door if applicable.

     

  • J D. #792
    J D. #792 Posts: 316 ✭✭
    By regular mail, take about 2 business days.
  • Anna P. #9898
    Anna P. #9898 Posts: 2 ✭✭
    The SIM will be sent in a regular envelope trough Planet Courrier. You can track it online, takes about two days.
  • Gates
    Gates Posts: 835 ✭✭

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