Answered question

Payment issues

Why does it say Ive reached the maximum amount of credit card in my account when I didnt even put a credit card yet? And wheres the customer service?

Mcnestlie
Mcnestlie

Mcnestlie

User level
Level
0
14 / 100
points
MT
MT

MT

User level
Level
4
5000 / 5000
points

This is a known bug. Contact Fizz.
You can initiate a chat session with Fizz by opening a help page during business hours.
Try this link : https:// https://fizz.ca/en/contact-us
you'll see a bubble chat at the bottom right in a few seconds.

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Other answers

Hi Mcnestlie,

In order to be able to help you further, I'm kindly asking you to contact us in private by chat. Please check the info provided on the following link: https://fizz.ca/en/contact-us.

You can also send a message by Facebook Messenger: https://facebook.com/fizzca.

Have a great day!
Radu