hello there I would like to cancel my service and get refund ?

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Kiyana
Kiyana Posts: 9 ✭✭
in My Mobile
Hello there,
My service is not working and I would like to cancel and get refund completely asap.

Answers

  • Mike
    Mike Posts: 20,727 ✭✭
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    If you are in the 15 days you can be refund
    here the guide
    https://fizz.ca/en/faq/unsubscribe
  • Micah
    Micah Posts: 104 ✭✭
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    You can definitely unsubscribe? How long have you been without service?
  • Akim N.
    Akim N. Posts: 4 ✭✭
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    which service is not working ?
  • Kiyana
    Kiyana Posts: 9 ✭✭
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    Hello all,
    I subscribed for a mobile service. It has never worked since day one. I requested my phone number to port From Virgin Mobile to Fizz . I just want to cancel the port and get refund after 72 hours. Send messages on facebook and twitter to FIZZ with no answer.
  • Fizzy
    Fizzy Posts: 10,901 ✭✭
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    If you want to return to your previous old provider, you should give them a call.

    Explain the situation and see if they will allow you to keep your old plan and "unport" (port back) your number. They might be thrilled to take you back.

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