Answered question

How was you internet installation appointment?

My installation appointment is fast approaching and I wanted to hear from you guys about how your appointment went? Was the technician on time, did it go well, how long etc...?

Micah
Micah

Micah

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Yes the technician was more than on time. The appointment was between 5 & 8 but he called me at 3 PM to see if I was available sooner so he was at my house within 10 minutes. I had been with Videotron in the past so the cable was already on place. He validated that the signal was good an then he left. I choose self installation. I unboxed the modem-router and all the instructions were printed inside the box. It was pretty easy.

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Sari
Sari

Sari

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on my side the installation went smoothly the technician gave me the modem nd went to setup the internet I have Videotron before so it was a simple instalation

the tech came early in my case, he didn't call. The installation is quite simple for me as I already have cable internet on my previous ISP. He only check the line and drop the modem. I setup the modem myself. All went well.