I noticed that it says my biling cycle ends in 9 days. But on the usage part of the website it still says there are 11 days left in my data usage.
I think something isn't...
Hi Michael,
Thank you for reaching out to us with this matter.
I checked on your account and I can see that your plan will renew on Feb 6th.
Can you please contact us...
Normally I'm at home under Wi-Fi, so this situation has never occurred before. It's my 2nd month with FIZZ and since quarantine I haven't left my house.. I decided to visit my...
I am trying to gift my data to an existing Fizz member. I saw via other questions that the contact search engine has been disabled, and indeed it was not working, so I followed...
Hello Gabrielle,
Thank you so much for messaging us. I checked your account and I see that the reason for this is because the data you currently have available, 2.16Gb is...
Hi Mml
You are correct about the Data Perks. Data Perks can be gifted only to your contacts or used for yourself.
The Data Gifting button in My Plans is for gifting...
As a new user of the hub i didn’t know that the question will be closed when i choose a best answer anyway this is my question :
4gb perks are going to expire in 12 days if i...
Hi Linkin
If we want to gift data from our mobile plan, it must be paid for data from our current cycle. We cannot gift rollover data.
Regarding Perks, go here to see...
