Hey, I have requested an upgrade on my mobile account to add 250mo (the first one) 10 days ago, is it normal that it still says "Pending activation" ? Do I have to do anything in order to activate it ? Thanks a lot !
Hi !
I have recently levelled up and have a new upgrade for my internet service. I tried to swap the 1$ with the new one and i did not work so I asked to remove it. It's been...
Hi NvK,
When you make any changes to your upgrades, it will remain pending until your next renewal.
You can try to undo the pending removal. Click, right-click or drag on...
Upgrade does not applies, I had 250mb pending activation, trying to switch it for 500mb but nothing happens.
Its been one week that I tried for the fists time...
So can I...
Hi Sergio
If the slot was never used, and I believe this is your situation, you cannot swap your bonus and you need to wait your next billing cycle. I am alway suggest to apply...
I just earned a 500mb upgrade that I’d like to use but I only have one slot. About a week ago I used it for my 250mb upgrade, but it is still pending because it is not the end...
Since your 250mb is still pending activation, you cannot swap it out yet.
After your next renewal, the 250mb data upgrade will be active. Any time after that, you can swap...
Hello Fizz!
I wanted to group the information on the Points, Levels, Perks, Upgrades, Bagdes for you to know how you can get them and what you'll get.
Please reply to...
Version française ici: https://communaute.fizz.ca/questions/1826934-recompenses-recompenses-obtenir
Points
1 point: Give a kudos to a user by clicking on the heart of an...
There seems to be a bug in applying a bonus to my internet plan. Few weeks ago I applied $2 discount and it says it will be applied on 01.09.2020 and it's still marked as...
You cannot apply bonus in the 48 hours before the new billing cycle, since your plan cannot be modified in the 48 hours
Pending activation: you chose to activate this...
