Answered question

no outcall , what can i do ?

Due to no credit card update my account was canceled last night . I made the update this morning and i paid the bill. I received the fizz message telling me that every thing ok. Now i have incoming call and internet data on my iPhone but no outcall . I realy need my phone . What can i do ? Please help

Fizzy
Fizzy

Fizzy

User level
Level
4
5000 / 5000
points

Reboot your phone and try again.

What plan do you have? Try manually dialing some local numbers to see if those work.

 

If problem persists, you will need to contact Fizz support https://fizz.ca/en/contact-us

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Other answers

MT
MT

MT

User level
Level
4
5000 / 5000
points

You can initiate a chat session with Fizz by openinng a help page ( example https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what... ). You'll se a bubble chat at the bottom right corner in about 15 seconds

Carll
Carll

Carll

User level
Level
0
45 / 100
points

Try resetting the network by going into airplane mode for 30 seconds

Gates
Gates

Gates

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Level
3
2911 / 5000
points

In order to help the Fizz community evolve with your question, do not forget to identify the best answer given to you by members of this discussion group using the Best Answer? button under the answer you deem to be the best.

Andréanne
Andréanne

Andréanne

User level
Level
1
427 / 750
points

I am sorry about that

Vincent
Vincent

Vincent

User level
Level
2
896 / 2000
points

The chat is available at all times on facebook, give it a try