Answered question

What happend to my sim cart?

My fizz did not delivered but u said it delivered?

kia
kia

kia

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Level
0
1 / 100
point

You need to order another sim card. Probably this one was lost or stolen.
Contact the support to let them know that you haven't received the sim. They will tell you to order another sim, then they will reimburse you for the first one.
If you live in a building, the delivery guys stick the envelope to the entrance door because they don't have access to enter the building like Canada Post. So next time check thoroughly if the envelope is there when you receive a delivery notification.

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Other answers

MT
MT

MT

User level
Level
4
5000 / 5000
points

You need to contact Fizz for this issue.
To initiate a chat session with Fizz open a help page ( example https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what... ). You'll see a bubble chat at bottom right in a few seconds