Unanswered question

Renboursement???

You passed my paiement twice in my account and sent me an email saying you did and you did and also said you would pay me back 2 weeks ago and still havnt. Im a single mom and i need my money back asap!!!

Melissa
Melissa

Melissa

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Answers

Melissa
Melissa

Melissa

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0
11 / 100
points

If not i will persue!

MT
MT

MT

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Level
4
5000 / 5000
points

You need to contact Fizz.
.
To start a chat session with Fizz, open a help page like this one https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what.... You'll see a bubble chat at the bottom right of the page in 15 seconds.
.
Several other users are in the same situation. There was a bug in their maintenance system.

Yelena
Yelena

Yelena

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4
5000 / 5000
points

We are users like you in this forum. You have to contact Fizz support by chat or Facebook messenger.
https://fizz.ca/en/contact-us

Alice
Alice

Alice

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0
11 / 100
points

just call the service, this is just the members forums, we can help but not credit you back!

Simon
Simon

Simon

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Level
2
1903 / 2000
points

Reach out to fizz support ASAP via Facebook chat, search fizz mobile.
They will respond and correct the situation within minutes.
Good luck

Gato
Gato

Gato

User level
Level
2
1857 / 2000
points

Every single time I've contacted them, they answered fast and they gave me entire satisfaction. I must say I haven't had many problems but they where very responsive. Wish you best of luck.