Answered question

transfer wrong number?

Sorry I have with fido two numbers and by mistake I transfer wrong number what I need to do

andrei
andrei

andrei

User level
Level
0
1 / 100
point

Hi Andrei,

I am very sorry, but there is no option now to change the number for the existing plan.

Thank you for your understanding,
Have a good one!
-Bogdan

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Other answers

Mike
Mike

Mike

User level
Level
4
5000 / 5000
points

Contact the support, but I believe it is too late.
However, I was contacted by fido a week after my transfer and they give me a deal if I was willing to go back.

Simon
Simon

Simon

User level
Level
2
1903 / 2000
points

Reach out to fizz support ASAP via Facebook chat, search fizz mobile.
They will respond and correct the situation within minutes.
Good luck

J
J

J

User level
Level
3
2392 / 5000
points

Contact support and see what they can do. I believe probably is too late. I'm curious to see in this case if Fizz can still do something.

Yelena
Yelena

Yelena

User level
Level
4
5000 / 5000
points

I'm pretty sure that Fizz cannot help you. Since the transfer is already done, Fizz cannot transfer your number back to Fido. The only option that you have is to transfer this number back to Fido, order a new sim from Fizz and transfer the other number to the new sim.

Sari
Sari

Sari

User level
Level
1
292 / 750
points

Fido will be able to retake the number back and then activate the other number with Fizz