I purchase 4 sim card but receve just one ??? Os that normal ?

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jean-sebastien V. #8908
jean-sebastien V. #8908 Posts: 4 ✭✭
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I receve one sim card when i purchase 4 !!! Is that normal ?

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  • Simon H. #6464
    Simon H. #6464 Posts: 194 ✭✭
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    Please be patient, they are in the mail.
    I also received some on a one day then another on a 2nd day.
  • jean-sebastien V. #8908
    jean-sebastien V. #8908 Posts: 4 ✭✭
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    It an erreur from the planet courrier !!! They made a mistake !!! On my account it said all delevery !!! So thx for your answer !!!
  • Michael P. 24820
    Michael P. 24820 Posts: 15 ✭✭
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    Did the fizz support confirm it was a mistake? Make sure they know so you don't end up paying for sim cards you didn't receive!
  • Yelena
    Yelena Posts: 1,861 ✭✭
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    Contact support and provide them a print screen of the page where it says that you received 4 sim cards. They will tell you to order 3 new sim cards and they will reimburse the sims that weren't delivered.
  • Gallina
    Gallina Posts: 755 ✭✭
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    Hi Jean Sebastien, could you let us know if Fizz has fixed you issue ? And then you could close the topic selecting the best answer.
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