Why fizz can't fix data upgrade problem after 70 days?
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Anne H. #1344
Posts: 648 ✭✭
in My Mobile
#29674 - Technical issue-My Account-Display issue
It's pain on the ass to talk with Fizz "support".
They have no clue what they are doing , it's worse than useless.
There is 1g data upgrade applied on my account . Can't see how much is used and if it's used.
After 70 days investigation by "special team", now fizz told me I used all already.
It's never been applied, I "used all" because it's never been usable.
Fizz managers, it's time to reorganize your whole support team so it's not worse than useless. Thanks.
It's pain on the ass to talk with Fizz "support".
They have no clue what they are doing , it's worse than useless.
There is 1g data upgrade applied on my account . Can't see how much is used and if it's used.
After 70 days investigation by "special team", now fizz told me I used all already.
It's never been applied, I "used all" because it's never been usable.
Fizz managers, it's time to reorganize your whole support team so it's not worse than useless. Thanks.
6
Answers
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Hi Anne,
I am very sorry for everything you are experiencing. As I have checked your account I can see that our technical team solved your case and informed us that the upgrades will be available starting August 13th.
Thank you for your understanding.
Have a great day!
-Bogdan0
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