My addon to Canada wide call does not work. What should I do?

N V.
N V. Posts: 2 ✭✭
in My Mobile
Hi. My addon to Canada wide call does not work. I travel outside Quebec and put addon to Canada, zone1, but I still can't make a call back to Quebec. What should I do?

Answers

  • Simon H. #6464
    Simon H. #6464 Posts: 194 ✭✭
    Unfortunately theirs been a lot of Bug lately with Add ons.
    Only solution is to reach out to Fizz Support Via Facebook chat.
    Search Fizz mobile and then use the chat function.
    They should respond within minutes and resolve your problem.
    Good luck
  • Whizz
    Whizz Posts: 19,077 admin
    Hello,
    In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. Please check the info provided on the following link: https://fizz.ca/en/contact-us.
    You can also send a message by Facebook Messenger:
    https://facebook.com/fizzca
    Radu
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