Answered question

Data not working anymore, was working fine for months. APN settings are good. Help?

Data doesn't work, phone & text OK
APN settings are OK (verified on Fizz website & with friend with Fizz with identical phone)
Removed & re-installed SIM card, rebooted multiple times.
Google pixel 1
I don't know what else to try, can anyone help ?

Thanks !

glenn24
glenn24

glenn24

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You need to contact the support, since you already did all the normal procedure to solve it.

CHAT

Go to a solutions hub page, if you are not connect login

Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

FACEBOOK

Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

CONTACT FORM

You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

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Other answers

You must contact the support to check with them, since you already did all the normal stuff.

CHAT

Go to a Solutions hub page, if you are not connect login

Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

FACEBOOK

Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

CONTACT FORM

You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

Hello glenn24

I apologize for this issue. I have verified and I see that one of my colleagues has assisted you with this topic. If you have further issues, please don't hesitate to contact us again. We will happily help you! :)

Have a great day!

Catalin