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My add ons WERE NOT applied - I purchassed many by accident and no one is assisting me

I tried to get data add ons and they were not activated. I purchased multiple ones and now they are billing me for that!!!! How to remove the add ons! I would like the payments of 08.01.2019, 08.01.2019, 07.27.2019 to be removed from my bill!

Nicolas
Nicolas

Nicolas

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Level
0
5 / 100
points
over 1 year ago
Category
About my account
Category
Payment
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2 answers
Author name
Nicolas
Date
August 05, 2019
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q
Code_KRUEW

Code_KRUEW

User level
Level
4
5000 / 5000
points

You are going to have to contact support to try to fix your problem. Take a look at this page on how to contact them: https://fizz.ca/en/contact-us

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Code_KRUEW
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Simon

Simon

User level
Level
2
1961 / 2000
points

Reach out to fizz support ASAP via Facebook chat, search fizz mobile.
They will respond and correct the situation within minutes.
Good luck

Author name
Simon
Date
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answer
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