Answered question

6 GB of Data missing and Network data problems?

1stly, 5 months since notifying fizz, no data coverage in the laval area of St Martin/Corbusier even with 4G and network bars. See screenshot. Anyone else experiencing this?

2ndly, My account is missing 6 GB of data. Contacted fizz and escalated to the tech team. 3 weeks have passed and no response yet.

3rdly, after stabilization, last week, my data connection in downtown montreal was very weak I wasnt able to use the internet.

Im frustrated of having to wait this long and all the ongoing data issues.

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Mike
Mike

Mike

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It seems that the maintenance brought new bugs.
In the meantime I would like to let you know that we are still in stabilization

I would suggest for you to contact support to fix this issue by the following two option

FACEBOOK
Your can also send a message via Facebook https://facebook.com/fizzca and click send a message

CONTACT FORM
You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

I contacted them for other data upgrade issue, fizz can't fix it after 70 days. Today they give me a moron like reply: you used all data. Yes used all because I never been able to use it since the beginning. It's dtandard of fizz support quality.