Answered question

error: "You have reached the maximum number of credit cards allowed on your account"

Hello all,

It is really uncomfortable with the system. I bought a SIM card with the support from my friend (we used his card for the payment). Now I active my Sim Card and Make a Monthly plan. However, when I add my card for the payment, the system refused and show: "You have reached the maximum number of credit cards allowed on your account".

What is that? I just added the second card for the payment. It's really bad and make me crazy.

Please give me some advice.

Thanks!

Van
Van

Van

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MT

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You have to contact Fizz.
You can initiate a chat with Fizz by opening a help page ( example https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what... ). You'll see a bubble chat at the bottom right in about 15 seconds
.

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Other answers

Hello Van,

Apologies for this issue you have encountered.

I have verified your account and I see that my colleagues have been able to assist you. If you are having further issues, please let us know.

Have an amazing day!

Catalin