my code dosent work says its been already used what sould i do ??

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Michael G. #8566
Michael G. #8566 Posts: 2 ✭✭
in My Mobile
I entered my code to activate the phone but something didnt work then when i wanted to complet the activation it asked me again for the code when i entered it it said it was already used .. dont know where to get another or what to do ...

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  • Mike
    Mike Posts: 20,751 ✭✭
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    Check if you enter the right code, I And 1, L and 1 etc

    If you need a referral code K61CD in order to have 25$ at your 2nd payment cycle.

    if it does not work, contact the support

    CHAT

    Go to any page in the Solutions Hub, if you are not connect login

    Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

    FACEBOOK

    Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

    CONTACT FORM

    You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

  • Code_KRUEW
    Code_KRUEW Posts: 400 ✭✭
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    Contact support and describe the situation, they will need the activation code and the SIM serial number printed on your SIM card. They will be able to get the activation code to be released for your use.
  • Michael G. #8566
    Michael G. #8566 Posts: 2 ✭✭
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    Ive been waiting for the last day for them to ansewer for a day .and no 1or L in my code
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