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My add ons WERE NOT applied and I purchased multiple ones and they are billed to me!

I tried to get data add ons and they were not and STILL are not activated. I purchased multiple ones and now they are billing me for that!!!! How to remove the add ons!

Please help me guys this is ridiculous!

Nicolas
Nicolas

Nicolas

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0
5 / 100
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about 1 year ago
Category
My Mobile
Category
My account
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2 answers
Author name
Nicolas
Date
August 01, 2019
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Whizz

Whizz

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Level
4
5000 / 5000
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Team

Hello Nicolas

Apologies for this issue.

I have forwarded this matter towards our tech team to handle it in the nearest time possible. Once we receive further updates onto this, we will inform you through the e-mail address associated with your account.

Have a great day!

Catalin

Author name
Whizz
Date
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Code_KRUEW
Code_KRUEW

Code_KRUEW

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Level
4
5000 / 5000
points

You will have to contact support to fix your problem.

Author name
Code_KRUEW
Date
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Fizz