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what do i do?

I don't have an add funds buttong to my wallet, It's been days, i thought the maintenance was the issue...

eddy
eddy

eddy

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about 1 year ago
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My Mobile
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My account
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Author name
eddy
Date
July 31, 2019
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Whizz
Whizz

Whizz

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Hi Eddy,

In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. Please check the info provided on the following link: https://fizz.ca/en/contact-us.

You can also send a message by Facebook Messenger:
https://facebook.com/fizzca

Have a great day!
Radu

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Mike
Mike

Mike

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I am sorry but I did not understand

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Mike
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Yelena
Yelena

Yelena

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Do you mean the button on the print screen? It should be active. If it is not, contact the support.

Screenshot_2019-07-31-19-34-04.png Screenshot_2019-07-31-19-34-04.png
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July 31, 2019
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Yelena
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Stéphane

Stéphane

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Eddy, if you have a chance to have print screen before contacting Fizz support. It's going to help them.

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Stéphane
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Code_KRUEW

Code_KRUEW

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The "add funds button" was one of the things that should have been working during the maintenance period. Take a look at the impacts here: https://fizz.ca/en/faq-stabilization-period

It sounds like something is not working in your account and you will need to contact support to get it fixed: https://fizz.ca/en/contact-us.

 

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Code_KRUEW
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