It might be stolen when the courrier company left the envelop at your place. You can contact Fizz support, they will help you https://fizz.ca/en/contact-us
In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. Please check the info provided on the following link: https://fizz.ca/en/contact-us.
So the system tells me it was delivered, but I haven't received anything.Not to sure about this company I'll stay with my current provider and am I getting a refund?
Most probably your sim card was stolen. The delivery company sticks an envelope with the sim card on the front door of the building since they don't have access inside like...
