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I am continuesly receiving a message that I missed one step or two?

I have signed up for an internet plan, paid the cost of plan and I am waiting for your technician to come for installation. But, I am receiving repeatedly a message that You missed a step or two! , I can not understand which steps are missed.

Zhaleh
Zhaleh

Zhaleh

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over 1 year ago
Category
Internet
Category
Internet plans
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3 answers
Author name
Zhaleh
Date
July 30, 2019
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Whizz

Whizz

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Hello Zhaleh

I see that your appointment is scheduled for August 5th. If you receive erroneous notifications, do not consider them.

Good day.

Ionut

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Whizz
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Mohcine

Mohcine

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Look at your bank account, was the payment accepted or rejected

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Mohcine
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Mike

Mike

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Probably you check again a plan, therefore, the system thinks that you want a new service.
If you already have the appointment, do not consider the message

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Mike
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