Answered question

cannot receive SMS

What happened I cannot have SMS???
im unlimited
restarted phone do nothing
i can get phone calls and i have LTE

Gabriel
Gabriel

Gabriel

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You must contact the support

CHAT

Go to this page https://fizz.ca/en/contact-us, if you are not connect login

Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

FACEBOOK

Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

CONTACT FORM

You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email

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Other answers

Give it a bit of time just to be sure it's not a temporary problem. If your problem isn't fixed. Contact the support.
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