Why do I have a noSim message?

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Francis D. #8310
Francis D. #8310 Posts: 1 ✭✭
in My Mobile
Hi, I paid my fees and my phone was working just fine until yesterday at 11pm. My iPhone now shows a NoSim message at the left bottom. I reset my phone, put out and back in my SIM card and still the same message. Has it happen to anyone?

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  • Mike
    Mike Posts: 20,747 ✭✭
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    Did you try to remove the SIM and reinsert it?
    I found this

    https://support.apple.com/en-ca/HT201420
  • Allison W.
    Allison W. Posts: 1,272 ✭✭
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    It may be that your sim card is faulty and has stopped working. Try the steps in Mike's link, as well as chatting with Fizz customer service before you give up on your current sim though.
  • Stéphane B. 10644
    Stéphane B. 10644 Posts: 786 ✭✭
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    I would do like Mike said, remove and insert it back. If it still doen't work, I would contact Fizz support.
  • Whizz
    Whizz Posts: 19,159 admin
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    Hi Francis,
    In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. Please check the info provided on the following link: https://fizz.ca/en/contact-us.
    Have an amazing day!
    Radu
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