Answered question

Why can't I call a USA Phone Number?

I have the following plan:

Data: 2 GB
Voice: Unlimited minutes
SMS: Unlimited text messaging
Coverage: Canada + USA

And can no longer call the USA. I've tried restarting my phone and it does not change anything. It says "Your current plan does not allow you to connect this call".

Sean
Sean

Sean

User level
Level
0
43 / 100
points

You must contact the support, since they have planned same maintenance

CHAT

Go to this page https://fizz.ca/en/contact-us, if you are not connect login

Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

FACEBOOK

Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

CONTACT FORM

You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers