Answered question

Mobile data on iPhone not working on EXT network?

I cannot get mobile data to work at all when on the EXT network. I have an iPhone 5 and have done all software updates and carrier setting updates. Roaming turned on makes no difference. This started as soon as I left Quebec. Was fine on the normal fizz network. Any ideas?

Michael
Michael

Michael

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Mike
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Mike

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Do you have the iPhone 5 or 5s? Since you need at least a 5s
Did you enable the data roaming?

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Other answers

Code_KRUEW
Code_KRUEW

Code_KRUEW

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Do you have Canada coverage? If you only have Quebec coverage, you won't be able to roam on the EXT network outside of Quebec.

Michael
Michael

Michael

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Yes I have a 5s and the data was working before.
Also I have Canada wide coverage so it’s not that either.

Stéphane
Stéphane

Stéphane

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If you can't find any solution here, then your next option is contact Fizz support https://fizz.ca/en/contact-us

Mike
Mike

Mike

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You should contact the support

 

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