Answered question

Call drops and slow data speed?

On Friday, I was in Laval near 15/440, and during many calls, at 1 min 40 seconds, the call ended automatically. This happened many times while talking to different people.

Furthermore, the data speeds Im receiving in some parts of Laval is only 6 mbps even though the coverage showed LTE. 6 mbps is less than 3G (10 Mbps). I contacted fizz and was told by their technical team that I have the standard speeds for download/upload via email. These low speeds were experienced this month, and last month. I couldn't even google search on chrome.

Its very. frustrating.
Has anyone else had this experience?

Zubair
Zubair

Zubair

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Fizzy
Fizzy

Fizzy

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We are still in Fizz mobile stabilization period. So some issues are to be expected.

https://fizz.ca/en/faq-stabilization-period

 

Have you tried changing to 3G only (disable LTE) for now? And see if you get better signal.

 

Your speeds may improve and less dropped calls.

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Other answers

If you obtain decent speed elsewhere than in Laval, then Fizz network there is weak.
As for call cutting - there was a major issue last week. Maybe phone restart will help.