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MMS not working but my data is working

My mms texts are not working, I have 4 GB of data and used 0.8mb but my MMS are not working. My phone is brand new with lots of available storage. SMS works fine

Veronique
Veronique

Veronique

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about 1 year ago
Category
My Mobile
Category
Mobile
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2 answers
Author name
Veronique
Date
July 17, 2019
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Mike

Mike

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4
5000 / 5000
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Did you check the APN

https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

https://fizz.ca/en/faq/i-cant-send-or-receive-multimedia-...

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Mike
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Yelena

Yelena

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Check if your phone is compatible with Fizz network -
https://fizz.ca/en/faq/compatible-devices#1

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Yelena
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