Answered question

Activate my plan for the second time

Hello.
This is the second month that I have paid for my plan. But it is not activated yet.
I can't make calls or send massages.
What should I do?

Farzaneh
Farzaneh

Farzaneh

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HI Farzaneh,

I can see on your account that you plan is active and you should be able to fully use your service.

In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. Please check the info provided on the following link: https://fizz.ca/en/contact-us.

Have a great day!
Radu

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