I can see on your account that you plan is active and you should be able to fully use your service.
In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. Please check the info provided on the following link: https://fizz.ca/en/contact-us.
im about to activate my sim card and i was offered to add a device and finance it with paybright , can i first active my line and next week add a paybrighty plan?
Hi Jireh
Sure you can buy the phone whenever you need it
To sign up for Fizz mobile, please follow the instructions here: https://fizz.ca/en/how-it-works
Once you...
Hi Yue
If you want to transfer a number over to Fizz, you have to activate a new plan. It's one phone number per plan. Fizz has the complete details here: https://fizz...
I already answered this question here: https://community.fizz.ca/questions/2542989-cards-activation-pending-status-can-use-full
It was marked as resolved but in fact it is not...
Alexander
I replied to your previous post
On my experience the best option is to chat with the support
If there is no improvement, you can contact customer support...
I haven't use my sim card yet and it is still blocked. But, when I enter the number to activate it, I get an error saying that the number is already assigned to an other member...
Hi Raphael
Did you receive this message on your first activation attempt?
If yes, you should contact Fizz support: https://fizz.ca/en/contact-us
However if you already...
Rebecca
You can buy a new SIM and activate a new plan
I will suggest to open a new account in this way you can use the referral from the first account and you will get...
