Answered question

Transferring a secondary mobile line to a new account?

Is it possible to transfer a secondary mobile line under my current account to a new separate account, without losing the phone number? If so can someone guide me on how to achieve this?

Thank you.
Jay

R3DJAY
R3DJAY

R3DJAY

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Mike
Mike

Mike

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I will try to transfer the number, however, to do so you need a new SIM and you will lose the credit, but you will gain 25$ each person.

You can also give to the person the control of that plan without moving it.

https://fizz.ca/en/faq/how-do-i-add-user-to-plan


Or contact the support.

CHAT
Go to this page https://fizz.ca/en/contact-us, if you are not connect login

Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

FACEBOOK
Your can also send a message via facebook messanger
https://facebook.com/fizzca and click send a message (this is a bit slower)

CONTACT FORM
You can also fill a contact form from your account
Once logged in, from the account panel go to My Profile -> Contact Form (the subject are limited) and fill out the form and someone will email you back.

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Other answers

redhead
redhead

redhead

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I think you can select Mike's answer as "Best answer" and therefore close the discussion if you are happy with the answers received.