Answered question
I dont have an active plan fir more than 18 hours
or here, scroll to the end of the page, normally it should show the chat bubble pretty quickly https://fizz.ca/en/faq/resolving-issues
Other answers
Ali, this is a user forum, so we are like you.
If you want to reach Fizz support, https://fizz.ca/en/contact-us
If you want us to help you please write more information about your situation, so we can understand what your are facing as problem.