Answered question

Wrong statics about my data usage of this month ?

I checked my data usage and it says I used 1GB the 11th of july. Impossible because at the 11th I used Wifi all day long

Yahia
Yahia

Yahia

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Francesco
Francesco

Francesco

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There doesn’t seem to be an issue on that particular day. Contact your internet service provider and have them check your minutes used for that day. If everything checks out then go to Fizz’s main page at the top towards the right click on help then contact us. It’ll explain how to get in touch with customer service.

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Other answers

What about other days before the 11th of July in the same payment cycle? From my observations, the statistics are cumulative: the usage appears as 0 for a few days, then it appears as the total for those days.

Yahia
Yahia

Yahia

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Yes because the other days my number wasn't working due to payment issues.