Answered question

Textos problem?

When i text someone the textos are not in order. For example, if I text first and get a response, my phone would message me that I got a message from me and show the response before my text.
How can I fixe that
Thank you

Mounira
Mounira

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Yelena
Yelena

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I would contact the support https://fizz.ca/en/contact-us

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Other answers

Mike
Mike

Mike

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You are not the first one reporting this problem, I believe that we need to wait for the end of the stabilization period in order to get this fixed.

Marc
Marc

Marc

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I also have this problem.

Yelena
Yelena

Yelena

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@Mounira, Marc: what is your phone's model?

Marc
Marc

Marc

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Samsung Galaxy S8+.
My wife also has the same problem. She also uses the same model samsung phone.

Mounira
Mounira

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I have a Samsung s8 and I contacted fizz twice but the problem never seem to resolve.

Yelena
Yelena

Yelena

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Since both of you have the same phone model, maybe the problem is phone-related rather than Fizz-related? Maybe some settings should be modified?
https://www.helpforsmartphone.com/public/en/samsung/galax...

Marc
Marc

Marc

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I found a solution. I just switched messaging app. The default one on the s8 caused the issue but I downloaded the google messaging app and it solved the issue for me

Yelena
Yelena

Yelena

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@Marc: that is a good news. Thanks for sharing!
@Mounira: does it solve your issue as well?