Answered question

Can't make or receive calls in the last couple of days?

I ve been with fizz for few months now. But since Saturday, Everytime i try to make a call i get a Videotron message saying "you don't have access to this service"
I can't receive calls neither. My data works fine though

bilel
bilel

bilel

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It seems to be a problem, since you are not the first one today with this problem.
Please contact the support

CHAT
Go to this page https://fizz.ca/en/contact-us, if you are not connect login

Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

FACEBOOK
Your can also send a message via facebook messanger
https://facebook.com/fizzca and click send a message (this is a bit slower)

CONTACT FORM
You can also fill a contact form from your account
Once logged in, from the account panel go to My Profile -> Contact Form (the subject are limited) and fill out the form and someone will email you back.

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bilel
bilel

bilel

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I sent a message on messenger and they are not responding.
I cant find bubble