I am not able to call to the USA even with the canada and usa coverage plan. Please help?

Chendy
Chendy Posts: 2 ✭✭
I'm not able to make calls to USA even thou i'm currently on the Canada + USA plan. When I place a call to the USA I receive an automated msg stating my current plan doesn't support this. I notice in the advance parameter page, there's a setting in my Fizz account to not allow international calls. I turn this feature off and still this didn't help. how long do i need to wait for this to take affect? it's been 2 hours already.
Thank you

Answers

  • Mike
    Mike Posts: 20,639 ✭✭
    Contactez le support, si vous avez déjà modifié la configuration du forfait
  • Stéphane B. 10644
    Stéphane B. 10644 Posts: 783 ✭✭
    Contact Fizz support https://fizz.ca/en/contact-us
  • Caleb S.
    Caleb S. Posts: 2 ✭✭
    You should contact fizz support center!...they have more control over stuff like this...
  • Yelena
    Yelena Posts: 1,861 ✭✭
    Did you contact support? What was the issue?
This discussion has been closed.