Everytime i try to make a call i get a Videotron message saying "you don't have access to this service" I can't receive calls neither. My data works fine though
I have 60 minutes of voice call as an add-on but no calls can be made or received. Each time I attempt to call someone, or someone attempts to call me, it doesn't go through...
Hi Omar
Can you try to turn off the phone for 30 seconds, or put in airplan mode for 30 seconds?
In case of problem, you can contact Fizz support by chat
1- Log in...
After I updated my payment method and reactivated the mobile plan, the data is back to work and I can receive calls and texts. But I can't make calls, check voice mails, or send...
Hi Asha
Please try to turn of the phone for 1 minute
This is a good guide
https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why
In case of problem, you can...
I am using wifi with my Android phone.
I have phone apps(Textnow, Text me, Fongo) , all of them can't make and receive phone calls, either drops when dialing, or stuck when...
I cant make nor receive calls,when people call me they are getting an error message there is no subscribed account on this number as if my number doesn't exist,have been with...
Hi Mourad
Sorry you are having this issue with Fizz mobile. Was Fizz support able to provide a timeline on when you can expect this issue to be resolved?
If not, you may...
Laura,
Just try to reboot your phone can help.
Also, if you need more help
Please, contact the Fizz support by chat( from 8h00 to 21h00).
their adress is:
https://fizz...
