I am trying to gift my data to an existing Fizz member. I saw via other questions that the contact search engine has been disabled, and indeed it was not working, so I followed...
Hello Gabrielle,
Thank you so much for messaging us. I checked your account and I see that the reason for this is because the data you currently have available, 2.16Gb is...
Guys, I know that you CAN´t send Data Gift for a person that does not have a data plan. But what if this person is using a 250MB upgrade? It would be considered that she has a...
Hi Lyudmyla
Yes it's possible to change your plan each month. Just be sure to make the request at least 48 hours prior to your renewal date.
Also to ensure you don't run...
I have 750mb per month that I can use as an upgrade.
If I adjust my plan will these upgrades disappear?
I currently have 1GB of data. I want change it to 0GB of data and...
Smilemars
Non the updated are yours
This is the rule
"Since an upgrade boosts your monthly plan, your plan must include that service in the first place for that upgrade...
What is the order of data usage relative to plan, rollover, upgrade and perk data? Also, is there any way to force upgrade data before other types of data usage?
Hi LoDown
The data should be used in order by expiry date. So the data that is expiring first will be used first.
If 2 batches of data (perk, upgrade or rollover) have...
