Our wifi has been very buggy, cutting in an out. My fizz application on my phone is not connecting to the modem, even though I have internet. I also am logged in on my desktop...
Hi Paul,
Thank you for letting us know about this situation.
I understand and I'm sorry for the inconvenience.
I checked on your account and on your connection signals...
Hey all, first time this has happened, I noticed initially that my phone dropped the wifi connection yesterday saying it couldn't get an IP address from the wifi network. Other...
Hi Sebastian,
I understand and I'm sorry for the inconvenience you're currently experiencing.
Would you kindly please unplug the coaxial cable from the coaxial outlet and...
Yes I re-start many times the Modem,
Yes I delete and re-install my App on my mobile and tablet
Yes I reset the Modem from 0,
Yes I ask the community and find many questions...
Hi Laurent
Another option is to change your modem settings on a browser.
Go to http://192.168.0.1/login.htm (username: cusadmin and your wifi password)
If you prefer...
I have changed my WiFi name put a WPA2 and stopped broadcasting my SSID. Now my Modom broadcast it's name and is an open WiFi hotspot. If I go either on the WiFi app or directly...
Hi Carl
Are you using the Fizz modem or your own router?
With the Fizz modem, there are 2 WiFi networks (by default) and also a guest network.
Make sure to set the...
Exactly as stated. Every few days, my wifi acts up and will work on some devices and not all. Unless I reboot. If i dont have time, i have to plug the ethernet to get it...
Hi Pierre
If you have problem with the WiFi, you should also try to pick a different channel. There are phone apps (search your phone store for: wifi analyser)
that will...
