I'm trying to configure some stuff on the Fizz Wi-Fi application but it keeps telling me "The app is not connected to your modem". I ran the troubleshooting several times...
Hello Thuy-Vi
I regret the situation we have encountered.
For this type of problem, I recommend that you contact us directly by chat to troubleshoot and escalate the...
Hi,I got Fizz home internet about two months ago, and when it works it's great and I have no issues with speed, but sometimes all my devices lose their connection, and Fizz...
If you haven't already done so, one thing you should check is the coaxial cable connected to the modem. You can try replacing the cable with a new one and make sure it is...
I have connected my Philips Hue bridge to Modem using ethernet cable but while trying to connect using homekit it says the hue bridge is not found does anyone is facing same...
otherwise, make sure they both connect to the same network, if you have your band steering activated, it might be connecting to 2.4 et 5ghz which are not the same networks. for...
Cannot connect Xbox 360 to the WiFi network. Can connect to the LAN via cable. Tried inputting manually a static IP, and did not help. Tried connecting via a guest network, did...
You do not need to disable 5GHz network, the point is to disable band steering, so you have two distinct networks (you will see 2ghz and 5ghz networks). Once disabled band...
Hello. I am trying to change the administration (cusadmin) password of the modem to be distinct from the wifi password. However, when I change the modem password by going to 192...
