Answered question

Why am I unable to send images using G5 and G6, but used to work before?

I have three accounts with Fizz. Using LG G5, LG G6 and OnePlus 6.
My APN settings are good and verified several times. For some reason I'm unable to send images by text with G5 and G6 anymore. It used to work fine few weeks ago, but now only text works. Tried with Wi-Fi and just LTE. OnePlus 6 is able to send images just fine. Any idea what could be the issue?

Vladimir
Vladimir

Vladimir

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Mike
Mike

Mike

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Can you verify the APN for the MMS from this post https://communaute.fizz.ca/questions/1935428-mms-problem-sms-images-pictures-solved. Check the Bearer

 

Name: FIZZ MMS
APN: mobile.bm
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://mms.mobile.bm
MMS proxy: mmsproxy.mobile.bm
MMS port: 80
MCC: 302
MNC: 500
Authentification type: Not set
APN type: mms
APN protocol: IPv4
APN roaming protocol: IPv4
Enable/disable APN: checked
Bearer: LTE
Mobile virtual network operator type: GID
Mobile virtual network operator value: 55

 

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Other answers

Mike
Mike

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Did you tried?

Vladimir
Vladimir

Vladimir

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Yes I tried it. Attached APN info images.
What's weird is that it sent an image yesterday around 1pm. And then I couldn't send anymore yesterday and couldn't send today.

Vladimir
Vladimir

Vladimir

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When I try to send many times, sometimes the image gets sent.
Never had this issue with Virgin Mobile and previous providers.

Sergio
Sergio

Sergio

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Put your mobile network to gsm/hspa

Try to put only mms on your apn type
for Fizz MMS
Put ipv4/ipv6 on your apn protocol.
Put your bearer parameter to LTE.

Be sure you have another file for your fizz internet with default,supl for your apn type

Reboot your phone.

Good luck !