Answered question

Why the international calls deal price is not fix price?

Hi,
When I created my fizz number I had this option for international calls, there was a $5/500min (eg for Australia), and I decided to subscribe this service later.
Now when I'm trying to subscribe this service it give me $6/60min (?!) and I don't find this 5/500min, how can I get the same price at the creating Fizz number?

Tomer
Tomer

Tomer

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45 / 100
points

It still is priced at $5/500 minutes. This is something that you add to your plan, like voicemail. So you have to adjust your plan and add this option. It will only take effect on your next payment cycle and is only good for that cycle.

The $6/60 minute is an add on that you can buy at any time and it will become effective right away. And it only expires at the end of your next cycle.

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Other answers

Mike
Mike

Mike

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4
5000 / 5000
points

Try to contact the support since if you make a new plan is still 5$ for 500Min.
Remember is not an addon, you need to modify your plan

Tomer
Tomer

Tomer

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0
45 / 100
points

Thank you for your answer, i found it and indeed i can modify my plan.
If i choose to modify my plan (add Australia subscription 5/500), can i start to make calls right away or i have to wait another month for the next cycling bill? what if i want it to start instantly? thank you.