Answered question

Not Receiving Phone Calls? (Sometimes)

Hello, Recently I was informed by a few people that they were trying to get a whole of me for about a week straight but my phone would just go to voice mail. I finally get a missed call and a voice mail notification a week later. Whats the deal? This only started happening recently.

Mike
Mike

Mike

User level
Level
4
5000 / 5000
points

Try to contact them

CHAT
Go to this page https://fizz.ca/en/contact-us , if you are not connect login

Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

FACEBOOK
Your can also send a message via facebook messanger
https://facebook.com/fizzca and click send a message (this is a bit slower)

CONTACT FORM
You can also fill a contact form from your account
Once logged in, from the account panel go to My Profile -> Contact Form (the subject are limited) and fill out the form and someone will email you back.

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Other answers

Yelena
Yelena

Yelena

User level
Level
4
5000 / 5000
points

This happened to me too a few months ago. It was resolved.

Mike
Mike

Mike

User level
Level
4
5000 / 5000
points

Try to contact them

CHAT
Go to this page https://fizz.ca/en/contact-us, if you are not connect login

Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

FACEBOOK
Your can also send a message via facebook messanger
https://facebook.com/fizzca and click send a message (this is a bit slower)

CONTACT FORM
You can also fill a contact form from your account
Once logged in, from the account panel go to My Profile -> Contact Form (the subject are limited) and fill out the form and someone will email you back.

Shilgi
Shilgi

Shilgi

User level
Level
3
2229 / 5000
points

i had the same issue, you should definatley contact them and it should work
best of luck !

Leifuer
Leifuer

Leifuer

User level
Level
3
4752 / 5000
points

This may due to the instable period...

Whizz
Whizz

Whizz

User level
Level
4
5000 / 5000
points
Team

In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .

Thank you very much for your understanding.
Have a good one!
-Bogdan