Answered question
I received an email from Fizz about updating my credit card in the payment method. I didn’t do anything about my account.But the system of fizz deleted the only card in my payment method. After that I can’t add another one (that’s reached card limit ). I changed every credit card I have, even tried to use another computer but it’s doesn’t work. Now fizz lock my mobile support since I cannot make the payment . Fizz really should find a better way for their service. Would I lose my phone number?
Known problem. Contact support
Other answers
Contact fizz via messenger. Add a debit card or prepaid debit card.
This is a known problem. Here is a similar topic with Fizz contacts inside.
Unfortunately you will have to contact fizz support via chat. Another one of those wonderful fizz bugs...
Good luck