Answered question

How can I cancel my travel add-on service?

How can I cancel my travel add-on service? I tried to cancel but I don't see any place to cancel.

Anh
Anh

Anh

User level
Level
0
2 / 100
points

It is a one-time package that takes effect immediately and lasts until the end of your next payment cycle. Therefore, you cannot cancel, it will disappear.

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Other answers

Once an add-on is purchased, it cannot be cancelled. It is effective immediately and will expire at the end of your next payment. It will not auto renew on its own so you do not need to worry about it. If you purchased an add-on by mistake, you may try to get support to possibly cancel it for you...but there's no guarantee.

Fizzy
Fizzy

Fizzy

User level
Level
4
5000 / 5000
points

You won't find any place to cancel it. As with all prepaid carrier services, it's considered a

Fait Accompli

 

If you meant to purchase something else and got this by error, you may contact Fizz support. It's really YMMV