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Voice mail alert, often doesn't work, is this happening to others?

On my phone Iphone 7 and my GF phone Iphone SE, we often have a voice mail but Fizz doesn't notify us of the Voice Message. We have to go in the mailbox and then it says you have one new Voice Message.
Happens to my GF almost every day. Has happened to me on at least 3 occasions.
Is this a normal Bug???

Simon

Simon

User level
Level
2
1961 / 2000
points
over 1 year ago
Category
My Mobile
Category
Voicemail
Answer count
3 answers
Author name
Simon
Date
June 13, 2019
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viewed 91 times
question
q
Fizzy

Fizzy

User level
Level
4
5000 / 5000
points

Apple Visual Voicemail is not supported for now.

Also there is issue when you are on FIZZ-EXT. Make sure you are connected to FIZZ network.

Author name
Fizzy
Date
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answer
a

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Quang-Tri

Quang-Tri

User level
Level
1
627 / 750
points

Haven't had any issues on my phone. Might be an issue with Iphone as mentioned before.

Best of luck :)

Author name
Quang-Tri
Date
Answer likes
answer
a
Dominic

Dominic

User level
Level
3
4690 / 5000
points

Android visual voicemail notification icon doesn’t work either. I receive an sms saying that I have a new voicemail instead

Author name
Dominic
Date
Answer likes
answer
a

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