Answered question

Can I move Upgrades from one phone to another?

I gave one of my phones an upgrade. I now want to move it to another phone under the same account. Can I do this? If so do I just remove and then re-add it to another phone, or will I lose it once I remove it?

Thanks.

No you won’t loose it. I had a 200mb upgrade that I removed and replaced with the 500mb upgrade. The 250 is still available in my account to be applied when a new slot will be unlocked

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Sergio
Sergio

Sergio

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You don t have to do anything special
Just put your sim card into the new phone.

If the phone is compatible you will need to configure APN and it will work.

Good luck

@Sergio, I think he was asking if he could apply the upgrades (rewards obtained with levels) to another phone number.

Though I never tried (I only have one line), since you can apply and remove the upgrades as you like, I think you first need to remove the upgrade from your main phone, then apply it to the second one. Let me know how it goes.

Mike
Mike

Mike

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The upgrade can be apply to any number under your account

Zhenkun
Zhenkun

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How to select the phone number to which the upgrade is going to be applied? I have two phone number under my account but I can only apply upgrade to one of them.

Mike
Mike

Mike

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I already did, but when you applied it, you must have a popup asking to which number

Zhenkun
Zhenkun

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Yes. The Perks behaviours like what you said, but no pup-up menu was shown when applying Upgrade.

Mike
Mike

Mike

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Did you try to open the account click on the empty slot, and select the upgrade?
Or contact the support and ask them to do it for you

check this
https://fizz.ca/en/faq/how-do-i-unlock-and-redeem-an-upgrade

Zhenkun
Zhenkun

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Okay! I will contact them. Thx.

Mike
Mike

Mike

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check the link
https://fizz.ca/en/faq/how-do-i-unlock-and-redeem-an-upgrade

...
Select a Upgrade and drag it to the Plan you want to apply it to.

Well I think that went sideways a bit. @Zhenkun as Mike said you can apply an upgrade to any phone number under your account. When you click apply it should ask which phone number.

My question was I already applied an upgrade to one of my 3 phone numbers under my 1 account. I want to "move" the 250G upgrade from phone number A to phone number B.

If I remove the upgrade from Phone number A will I lose the upgrade?

Or will it be not active under my account at which time I could apply it to phone number B.

I just don't want to lose it.